Hi, I'm new to this Pronote application. My question is: How can I reset the password of a STAFF, I'm using an administrative account, but when I make a right click on the name of the staff >> Modify the Selection >> Password and PIN code >> the reset password option is grade out. What's the problem on that?? Please need help on this.alt text

posée 09 Sep '21, 13:48 tem



Hi,

Have you tried to do this using the spr account ?

You probably can't change the password of an account with the same credential as yours, so you might need the spr account (or an account with spr privilege).

Hugo

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traitée 10 Sep '21, 11:28 admin ♦♦
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question posée: 09 Sep '21, 13:48

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